ANY CONNECT PART -9

AnyConnect - 'Service Provider is Restricting Access'

KB ID 0000950 Dtd 22/05/14

Problem

I only tend to use AnyConnect for VPN. So while I was at a clients site the other week, I wanted to jump onto my test servers at home and was greeted by this;

"The service provider in your current location is restricting access to the Internet.  You need to log on with the service provider before you can establish a VPN session.  You can try this by visiting any website with your browser."

Solution

I was slightly confused because I had authenticated to the clients wireless network, and was happily browsing the Internet.

As it turns out when the AnyConnect service has started (When I opened my laptop), I had not yet authenticated, (they have a sponsored wireless access procedure).

1. Windows Key+R > services.msc > locate the 'Cisco AnyConnect Secure Mobility Agent'.

2. Restart the service and try again.